TLDR

1. Neuron AIO does not sell your data or use it for advertising purposes.
2. We prioritize minimal storage of personal data while ensuring the functionality of our service.
3. The personal information we collect is subject to high data privacy standards. For example, your data is stored in a separate AWS container, it complies with SOC2 Type II standards, and it is encrypted using the database service we employ.
4. When using the OpenAI API, we share relevant text snippets from your data connectors with OpenAI to generate pertinent responses to your queries. OpenAI does not use this data for training their Large Language Models, and all interactions are encrypted.

Scope

Neuron AIO (“Neuron AIO,” “we,” “us,” and “our”) offers a subscription-based software service. This Privacy Policy (“Privacy Policy”) is intended to inform you about how we collect, use, and share your personal information and to provide guidance on exercising your privacy rights.

This Privacy Policy covers the collection of personal information when you use our products or services, or when you interact with us in any way. This includes our website www.neuronaio.com, software applications for Windows or Mac (“Apps”), and related online and offline offerings (collectively referred to as the “Services”). This policy also outlines your options regarding the use of your personal information, including how to object to specific uses and how to access and update your information.

Please note that Neuron AIO operates under the laws and regulations of Singapore.

Personal Information We Collect

We collect personal information as follows:

• When you subscribe to Neuron AIO, we collect information you provide during the registration process.
• We may collect data related to your usage of our Services, including log and usage data, for the purpose of improving our software and services.

Log And Usage Data

We collect log and usage data to enhance your experience with our Services. This data may include information about your device, software usage, and interactions with Neuron AIO.

We use this information for statistical analysis and to make improvements to our software and services. It helps us identify and address technical issues and enhance the overall performance and security of Neuron AIO.

Refunds

• Neuron AIO operates under a strict no-refund policy. All subscriptions are non-refundable.
• By subscribing to Neuron AIO, you acknowledge and agree to our no-refund policy. Please carefully consider your subscription before making a purchase.